DELIVERY AND SHIPPING

DELIVERY AND SHIPPING
Thank you for visiting www.collapseandcarry.com! We want to ensure that you have the best shipping experience when shopping. Here are the terms and conditions related to shipping:

1. Shipping range
   We offer both domestic and international shipping services, allowing you to easily get our foldable camping buckets and other products all over the world.
2. Shipping time
   ● Domestic shipping
   ○ Standard shipping: Most orders will be delivered within 6 working days. The specific delivery time may vary depending on the destination and the shipping company.
   ● International shipping
   ○ International shipping usually takes 12 working days, and the specific delivery time depends on the destination and customs clearance procedures. Special circumstances in some countries or regions may cause additional delays.
3. Cooperated couriers
   We work with many well-known couriers to ensure that we provide you with safe and fast shipping services. Our main shipping partners include:
   ● DHL
   ● UPS
   ● FedEx
   ● DPD
   ● GLS
   These couriers all provide tracking services, and you can always know the status of your package through the provided tracking number.
4. Shipping costs
   ● Shipping cost calculation
   Shipping costs will be calculated at checkout based on the order weight, destination and selected shipping method. The specific costs will be clearly displayed on the checkout page.
5. Shipping notification
   Once your order is shipped, we will send a confirmation notification via email and provide the corresponding tracking number so that you can check the shipping status at any time.
6. Package damage and loss
   ● Package damage
   If the package you received is damaged during transportation, please take a photo and contact us in time (email: tradeio@collapseandcarry.com). We will assist you in the claim process.
   ● Package loss
   If your package is lost during transportation, please contact us as soon as possible. We will communicate with the transportation company and try our best to find a solution.
7. Contact information
   If you have any questions about the shipping service or need further information, please feel free to contact us at the following methods:
   ● Email: tradeio@collapseandcarry.com

Thank you for choosing www.collapseandcarry.com, we look forward to providing you with quality products and services and ensuring that your order is delivered as soon as possible!